How to add an AI chatbot to your website: 4 steps with Rozmova

Rozmova is an AI chat for websites that you launch in four steps: your website address, lead destinations, one line of code, and the bot answers visitors from your knowledge base. No coding is needed, and the pilot is free.

Start a pilotPlans from $49

AssistantShipping from China · online

  1. Visitor: How much is shipping 300 kg from Guangzhou?
  2. Bot: It depends on volume. How many cubic metres, and what kind of goods?From the knowledge base: “Rates 2026”
  3. Visitor: 1.5 m³, clothing.
  4. Bot: We can ship clothing by air or sea. A manager will send the exact quote. Can I take your contact details?
  5. Visitor: Olena, +380 67 ••• •• 12
  6. Bot: Thanks, Olena. A manager will send the quote in the morning.

Telegram23:49

New lead

Who
Olena, +380 67 ••• •• 12
Request
300 kg from Guangzhou, 1.5 m³, clothing
Next
Send the quote in the morning
Example conversation

№ 02

Launch

4 steps

Four steps to launch

Step 01

Knowledge

1 / 4

The bot answers from your knowledge base

You give us your website address, the bot collects the pages through the sitemap, and we add together what is not on the site.

The knowledge base is refreshed nightly and on demand. More: the Rozmova knowledge base (in Ukrainian).

Knowledge baseSources

Website pages
Up to 3,000 pages via sitemap, or single pages by address
Google Docs
A document shared for viewing by link
Product feed
YML or Google Merchant: product names, prices and stock
Notes
FAQ entries and articles you write in the dashboard, .txt and .md files

Step 02

Leads

2 / 4

Leads go where your manager already works

Email, Telegram, Bitrix24 or another CRM via a webhook. A lead has the contact and a short summary of the conversation.

Telegram needs your own bot from BotFather. Guides: Bitrix24 (in Ukrainian), CRM via webhook (in Ukrainian), Telegram (in Ukrainian).

email

New lead from the chat

Name
Olena
Phone
+380 •• ••• •• 47
Timeline
Wants to order today
Request
A size M dress delivered by Saturday
Notes
Asks a manager to call in the morning
Channel
website
Example lead notification.

Step 03

Code

3 / 4

The widget is one line of code in your template

Copy the widget code from the dashboard, the “Встановлення” (Install) section, and paste it into your site template before </body>. It is a single <script> tag with your site key.

One widget per account, works on several of your domains. Step-by-step: Horoshop (in Ukrainian) and WordPress (in Ukrainian).

Widget codebefore </body>

<script async
  src="https://chat.dforce.com.ua/widget.js"
  data-site-key="pk_live_YOUR_KEY"
  data-api="https://chat.dforce.com.ua/functions/v1">
</script>
Your site key is in the dashboard, the “Встановлення” (Install) section.

Step 04

Conversations

4 / 4

After launch you see every conversation

The bot replies within seconds, 24/7 and hands leads to your manager. In the dashboard you see everything that happens in the chat.

What else the bot can do: Rozmova capabilities (in Ukrainian).

Dashboard

Conversations
Every dialogue in full, with visitor ratings
Operator
Live conversations: take over and give back to the bot
Leads
Status: whether the lead reached your CRM. CSV export
Gaps
Questions the bot found no answer to
Limit
Owner is warned at 80% of the monthly limit

№ 05

Pilot

14 days, the AI is on us

The pilot needs four things from you

The pilot lasts 14 days: the bot runs on your website, we pay for the AI, and you see conversations and leads.

  1. Your website address

    And a person with access to the site template.

  2. Where to send leads

    Email addresses, a Telegram bot from BotFather, Bitrix24 access or a webhook address.

  3. Prices and terms not on the website

    A Google Doc or a short note.

  4. An operator

    Who will answer when the bot calls for a person.

After the pilot you choose a plan: Rozmova pricing.

№ 06

Questions

Questions about the launch

Who adds the widget code to the website?

Whoever has access to the site template: you, your developer or a contractor. The code is copied from the dashboard and pasted before the closing body tag.

There are separate guides for Horoshop (in Ukrainian) and WordPress (in Ukrainian).

Do I need a developer to connect the bot?

No. The bot builds the knowledge base from your site pages itself, the system drafts the sales playbook from your knowledge base, and the widget code is copied from the dashboard. You may need a developer only for a webhook to your CRM.

What should I do when prices or terms change?

The bot rereads your site pages every night, and the Refresh button in the knowledge base updates them at once. If it is urgent, add a note to the knowledge base: a note you wrote takes priority over an old site page.

Can one bot work on several websites?

One widget per account works on several of your domains: you list them as allowed domains. Several separate widgets are available on the Custom plan by agreement.

Why do I need an Anthropic key?

With it you pay Anthropic for AI answers directly, with no markup from us. During the pilot the bot runs on our key, so you can connect your own key later, and we will help.

Details: pricing.

Let's start with your website address

Request a pilot, and we will go through the four steps together.

Start a pilotSee an example conversation (in Ukrainian)

Free pilot on request